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I cannot access the Internet with my NETGEAR router; what troubleshooting steps should I follow?

This article applies to NETGEAR Router Support for the more seasoned Smart Wizard UI. For extra help with Smart Wizard switches, perceive How to arrange your NETGEAR switch for satellite Internet association with Smart Wizard

On the off chance that your switch has the NETGEAR genie UI, perceive How to arrange your NETGEAR switch for satellite Internet association with NETGEAR genie

For extra investigating, see Wireless Router Self-help

Note: This article isn't pertinent if any of the accompanying conditions are valid for you:

You have a DSL entryway, which is a mix switch and modem, (for example, the DG834 arrangement). See DSL Router Self-help

You can utilize some Internet programs. See Cannot Log on to AOL Through Router

A remote switch interfaces with the Internet just through the wired association. See Troubleshooting Wireless Networks

Your ISP furnished you a modem with Network Address Translation (NAT). Call your ISP and request that they set your modem to Bridge mode.

Manifestations:

•          Lost Internet access after it was beforehand working.
•          Unfit to run online with wired and remote gadgets.

To investigate Internet availability issues:

Note: If you are a dial-up client changing over to a link or DSL association, take note of that some product does not work when the two kinds of designs are available. Designing your new association may prevent your dial-up association from working. You may need to design your PC to interface one way or the other.

    1.  Separate your switch and interface your PC specifically to your modem.

•          On the off chance that you can't get to the Internet, contact your ISP.
•          In the event that you can get to the Internet, reconnect your switch as it was previously and keep on venturing 2.

   2. Sign in to the switch. For switch login guidelines, see your switch client manual or How would I sign in to my NETGEAR home switch?. On the off chance that you can't sign into the switch, check the accompanying:

•          Guarantee all links connected to the switch and PC are secure.
•          The Internet LED is lit. In the event that the Internet LED isn't lit, allude to the switch manual to investigate the light status.
•          In the event that you are utilizing a gadget that is associated with the switch utilizing an Ethernet link, watch that the LEDs for the ports with links are lit. In the event that a port LED with an Ethernet link isn't lit, move the link to an alternate port on the back of the switch. In the event that a port LED still does not light, see the switch manual.
•          On the off chance that you are utilizing a remote gadget, watch that the LED on the remote connector is lit. In the event that the remote connector LED isn't lit, don't proceed with this article. Rather, see your connector manual for investigating.
•          On the off chance that all links are safely situated and the LEDs are lit suitably, pursue these means:

1.                Power off the switch and power it on once more.
2.                In the event that despite everything you can't sign in to the switch, play out a plant default reset. See Restoring a NETGEAR home switch to the production line default settings

In the event that you can sign in to the switch, run the Router Smart Wizard and take one of the accompanying activities:

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•       On the off chance that a dynamic IP address is found, continue to Step 3.
•       On the off chance that PPPoE is found, design your switch with the username and secret phrase given by your ISP. Snap Apply and continue to Step 3.
•       On the off chance that a static IP address is found, design your switch with the IP address for your switch, the location of the ISP's DNS, and the location of the default entryway. Your ISP furnished you with this data. Snap Apply and continue to Step 3.

On the off chance that the Smart Wizard does not discover an IP address, pursue these means:

a)      Power off the switch.

b)      Power off the modem.

c)       Power on the modem.

d)      Power on the switch.

e)      Rehash Step 2.

      3. Tap the Smart Wizard Test catch to get to the NETGEAR online test page.

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In the event that the page shows, you have Internet get to. On the off chance that the page does not show, see No Internet with new switch - MAC parodying

     4. Under Router Status, affirm the switch gets a substantial IP address. For more data, see your switch client manual.

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In the event that there is no substantial IP address, if it's not too much trouble play out an entire power cycle of your system, perceive How to Power Cycle Your Home Network.

You can likewise visit  Netgear Router Helpline